Everything you need to know about our crates, pickup process, insurance, and billing. Can't find the answer you're looking for? Reach out to our support team.
Frequently asked questions
General
Crate Sizes
Pickup & Delivery
Insurance
Billing & Account
You schedule a time online. We bring the empty bins to your door. You pack them (or we can help!),
and we whisk them away to our secure, climate-controlled facility.
Absolutely. Our facilities are monitored 24/7 with CCTV and security personnel. Plus, only authorized STOWTOGO staff have access to the storage area.
Simply log into your account, browse your photo inventory, select the items you need, and schedule a delivery. We can often get it to you next-day.
No. Our plans are month-to-month. You can cancel anytime. However, we do offer discounts if you commit to a yearly plan.
